Episodes

That feeling when your heart is full, your eyes well up a bit and your stomach feels funny, that feeling of gratitude. It can hit you at any moment. Last week it hit Jeff at a golf outing with his friends in beautiful Bandon Dunes, Oregon. Gratitude is a feeling that is intricately and inexorably linked to our mental, emotional and business health. Having gratitude is important but recognizing moments where you are experiencing gratitude and sharing that with others is essential. 

Why do we overtalk ourselves out of relationships, networking opportunities and ultimately sales. It's easy to blame our own selfishness or narcissism, a focus on ourselves, but oftentimes (maybe even a majority of the time) we overtalk because we're too focused on helping our prospect or customer. But the biggest problem with overtalking is not why we do it or how often we do it but that sometimes we don't realize that we're even doing it.

There are several schools of thought on how to achieve a better work/life balance. Some of those schools ask us to actively slow down, downshift and keep working at a lower level focus while spending time with those we love. These always-on theories of work come with all sorts of unintended consequences.

Managing multiple key accounts presents a multitude of challenges and often requires strategic thinking from everyone involved. Christie took a role in January managing several global accounts along with a team of people within her organization. Today she's sharing trends she's observed in key accounts that will help you quickly determine the health of each. She'll also give you the common factors of successful key accounts in her organization.

The great Jim Rohn once said, "You are the average of the five people you hang out with most." Who are your five? Who are your people? Being conscious about the environment you make for yourself extends beyond the feng shui of your desk. The people you surround yourself often affect what you do with your time and what you do with your time often influences how productive, creative and ultimately how successful you are. 

Summer is here and vacation is on Christie's mind. Are you able to disconnect and unplug from your world even for just a few days? It's very difficult and we're pressured from all angles to always be available to our customers and our prospects. But how is that extended pressure affecting our ability to be present and focused day to day?

Jeff has the inside story on one of the greatest basketball players to ever play in the NBA who says that playing against him wasn't fair. You weren't playing him one on one...you were playing him three on one. A powerful story of family, purpose, mindset and playing hoops is the subject of this week's amazing Monday Musing. Plus, Jeff talks to you about why talking things out, even to yourself, is an underutilized by powerful tool.

What does it mean when you get a "no?" Can it be a positive, necessary experience on the road to "yes?" The opportunity of "no" is only a phone call away this week on Monday Musing. 

Boundaries. Ever heard of them? How strong are yours? When is enough enough? When is it enough from a customer? When do you decide that the customer isn't right? That you need to stand up for yourself? What is the boundary that you set for yourself? When is enough...enough?