Monday Musing: Dangerous Assumptions
Be warned - Jeff is ticked off. But in true The Why And The Buy fashion, he is using it as a lesson for your sales strategy. While working on some more technical aspects of his website, Jeff encountered some very frustrating moments with the online chat feature of his web hosting company.
He realized that the troubles that he had, are some of the same ones that you need to look out for when you are thinking about scaling or moving to automation in your sales process.
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