122 Sustaining Deep Referral Sources with Nick Weber

Our guest this week is, Nick Weber, Partner Owner and Physical Therapist at Team Rehabilitation in Dearborn, Michigan.

Nick has a great story to tell about a franchise opportunity that actually worked wildly to the benefit of his clients and to his own benefit. These types of stories are rare. Most people are more familiar with the franchise entrepreneur horror story. Find out why a focus on skills development through coaching and training allowed Nick’s team to do what they do best, take care of their customers.

On today’s podcast

5:00 – What keeps someone with an organization for 13 years this day and age?
9:00 – Making a product worth selling
13:37 – How to sustain deep referral sources
16:30 – How the concept of and focus on skills development helped build Nick’s business
20:11 – The value of training and coaching on customers
23:30 – The value of training and coaching on referral networks
27:30 – The benefits of having the C-suite involved on the front lines.
33:25 – Nick’s “why”

Have you heard about our Small Business Breakthrough program? If you own or want to own a small business but are struggling in certain areas, we want to help you. Email breakthrough@thewhyandthebuy.com for more information.

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88 April Kickoff: Reach and Reputation Month

In this episode we’re recapping some of the amazing things we’ve learned from our guests in the month of March and introducing our theme for April: reach and reputation. This month we’ll explore how to extend your reach in whatever market you are in and gain the reputation that will lead you to more relationships, more referrals and ultimately…more sales.

!ANNOUNCEMENT! We’re excited to announce the release of the beta version of our Small Business Breakthrough Program this month and we need your help. If you want to know more about owning and operating a small business from two people who have been through it all (…us) then email breakthrough[at]thewhyandthebuy.com for more information.

On today’s podcast

5:00 – Find out about Jeff’s new ebook

8:00 – Recapping the month of March: Pia Silva helped us badass our brands

11:00 – Derrick Williams joined us and faced down our SDR/BDR skepticism and fear

17:00 – On our Monday Musings this month we kept it brief, kept adapting and kept it going.

19:30 – The amazing Anthony Iannarino joined us as our March Thought Leader

21:30 – Larry Levine brought his unique journey and discussed how to prospect and build a loyal following.

22:30 – The brilliant Matt Goudy, aka the Sales Renegade, came on and talked some sales heresy

26:15 – Our third Book Club book is…in the books! Our final thoughts on Building a Storybrand.

29:30 – A preview of what’s coming up on April’s reach and reputation month!

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Discussed in This Episode

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