The success or failure of today’s sales professional can hinge on the depth of the questions they ask. Perfecting the art of asking the right questions and listening to understand vs respond is a skill you have to practice everyday. In this episode of The Why and The Buy, Christie and Jeff explore the concept of powerful questioning.
This week, Jeff and Christie talk all things CRM and Sales Enablement with Tracy Larson, President of WeSuite. If you have ever struggled through a CRM implementation or aren’t sure if you need a CRM system, this episode is definitely for you. Some sage advice from Tracy:
- Don’t over customize the system
- Make it easy for your team to enter and get data
- Show performance and predicted performance data to your team
- Don’t underestimate the value of the coaching process during implementation